Three Clear Lessons for Pakistan’s Online Retailers
First, stop sitting on oversized or underutilized warehouses.
Large facilities lock capital and slow response times. Smaller, city-adjacent fulfillment hubs improve velocity and reduce last-mile risk. Low inventory with high turnover consistently beats scale without discipline.
Second, stay physically close to the customer.
Shared logistics hubs across major cities can enable same-day or 24-hour delivery, localized installation teams, and faster issue resolution. Customers may forget discounts, but they remember delays.
Third, make service the hero, not sales.
Marketing creates awareness. Installation quality, returns handling, and post-purchase support build trust. The moment installation moves from a cost center to a value driver, the business changes direction.
Where Pakistan’s E-Commerce Is Headed
The trajectory is clear:
-
Competition will intensify as more platforms enter the market
-
Logistics quality—not product variety—will determine customer loyalty
-
Digital payments, tracking transparency, and post-sale support will define brand credibility
Pakistan does not lack online stores.
It lacks end-to-end operational maturity.
The future belongs to retailers who treat execution as strategy—not overhead.
This Top 35 Online Retail Stores list has been compiled to present an overview of established e-commerce platforms operating in Pakistan where consumers can purchase electronic equipment and related products. The selection is based on publicly available customer reviews, testimonials, and platform visibility, with the objective of reflecting the breadth of Pakistan’s online retail ecosystem.
The list is not intended as a popularity or performance ranking. Instead, it serves as a reference point highlighting the diversity of online retail models, operational footprints, and customer access channels. It may also offer practical insight for entrepreneurs and businesses evaluating opportunities within Pakistan’s e-commerce and electronics retail sector.
Each entry includes available contact numbers, physical addresses (where disclosed), and email details for ease of reference and transparency.
Pre-Formatted List: Top 35 Online Retail Stores in Pakistan
| Sr. No | Online E-Commerce | Contact Number | Physical Address | E-mail ID |
|---|---|---|---|---|
| 1 | daraz.pk | 021 111 132 729 | — | customer@daraz.pk |
| 2 | shophive.com | 042 111 746 756 0311 174 6756 |
Office 1, Ground Floor, Al Hafeez View, Liberty Commercial Zone, Gulberg III, Lahore | info@shophive.com |
| 3 | kaymu.pk | 042 111 152 968 0300 815 2968 |
Dolmen Executive Tower 2A, 2nd Floor, Block 4, Clifton, Karachi | cs@kaymu.pk |
| 4 | yayvo.com | 021 111 192 986 | TCS E-COM (Pvt) Ltd, 15-C Lane 10, Khayaban-e-Ittehad, Phase 6, DHA, Karachi 74200 | cs@yayvo.com |
| 5 | shoprex.com | 0311 746 7739 0311 155 5043 |
1001 Park Avenue, 24-A Block 6, PECHS, Shahrah-e-Faisal, Karachi 75400 | — |
| 6 | homeshopping.pk | 0311 147 6725 | Shop #270, 1st Floor, Y Block, Phase 3, DHA, Lahore | support@homeshopping.pk corporate@homeshopping.pk |
| 7 | symbios.pk | 0300 927 1733 021 111 796 246 |
— | complains@symbios.pk |
| 8 | whatprice.com.pk | 0300 373 6005 0300 373 5913 |
A-283 Block 2, Gulshan-e-Iqbal, Karachi | whatpricepk@gmail.com |
| 9 | olx.com.pk | — | — | — |
| 10 | ishopping.pk | 021 358 66667 021 358 66668 021 358 66669 0311 122 2202 |
Office 202, 2nd Floor, Continental Trade Centre, Block 8, Clifton, Karachi 74200 | — |
| 11 | shopone.pk | 0310 477 4000 | — | info@shopone.pk |
| 12 | payless.pk | 0311 122 2801 | — | info@payless.pk |
| 13 | mega.pk | 0311 163 4275 | Office 11, 12, 14 Basement, Ahmed Center, I-8 Markaz, Islamabad | — |
| 14 | myshopping.pk | 0322 824 7867 | — | — |
| 15 | jochaho.pk | 0322 204 0309 0423 577 7522 |
Office 302, 6th Floor, Mega Tower, Main Boulevard, Gulberg II, Lahore | help@jochaho.pk |
| 16 | qeemat.com | — | — | admin@qeemat.com |
| 17 | bolee.com | 0423 887 1111 | 32-Empress Road, Ferozsons Building, Lahore | — |
| 18 | hitshop.pk | 0333 025 5979 0320 230 0765 |
— | info@hitshop.pk |
| 19 | jambo.pk | 0311 115 2626 | — | info@jambo.pk |
| 20 | myappliances.pk | 0300 824 7867 | — | sales@myonlineshop.pk |
| 21 | khareedo.pk | — | — | — |
| 22 | aoi.com.pk | 0333 540 1409 | — | — |
| 23 | shopinplanet.com | — | — | info@shopinplanet.com |
| 24 | jamon.pk | 0321 404 1244 | Faisal Town, Lahore | sales@jamon.pk |
| 25 | shoppingbag.pk | 0311 110 0555 | 512 Garden Heights, New Garden Town, Lahore | sales@shoppingbag.pk |
| 26 | bigone.pk | 0213 270 0017 | Office 39, Ground Floor, Kohinoor Center, Abdullah Haroon Road, Karachi 74400 | — |
| 27 | bigsave.com.pk | 0423 522 7750 0423 577 4926 |
— | — |
| 28 | shopme.com.pk | 0423 522 7750 0423 577 4926 |
MZ-1, 64 Al-Hafeez Shopping Mall, Gulberg III, Lahore | — |
| 29 | trolley.pk | 0300 921 5832 0345 304 5670 |
— | customercare@trolley.pk |
| 30 | mypricepk.com | — | — | — |
| 31 | electronicmarket.pk | 0932 137 3877 | — | support@electronicmarket.pk |
| 32 | well.pk | 0345 844 4973 | — | info@well.pk |
| 33 | plugpoint.pk | 0316 767 9995 | 3rd Floor, Plaza #89, Commercial Area, Cavalry Ground, Lahore Cantt | info@plugnpoint.pk |
| 34 | telemart.pk | 021 111 662 453 | Suite #406, Al-Khaleej Tower, Shaheed-e-Millat Road, Karachi | info@telemart.pk |
| 35 | mygerrys.com | 021 111 611 111 | — | cs@mygerrys.com |
Below is a clear execution-maturity matrix, not a popularity list.
It maps Pakistan’s top online retailers by how well they execute after the order is placed—delivery, installation, tracking, returns, and service.
