- Uniform treatment of all eligible customers, including blocked users
- Published refund SOPs for suspended/closed wallets
- Mandatory disclosure timelines for unresolved funds
- Escalation routes via Banking Mohtasib / SBP complaint channels
A refund is not complete simply because the easiest users got paid.
What Blocked SadaPay Users Should Do Now
Affected users should formally demand written clarification from SadaPay and preserve records. If unresolved:
