FAQ
Can blocked SadaPay users claim WHT refunds?
As of public user reports, many blocked users are still awaiting official clarification from SadaPay regarding process and eligibility.
Can SadaPay transfer refunds to another bank account?
No publicly standardized alternate-IBAN process has been clearly communicated yet.
Who regulates this issue?
State Bank of Pakistan and Banking Mohtasib oversee consumer banking grievance channels for regulated financial institutions.
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